> For the complete documentation index, see [llms.txt](https://docs.wproofreader.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wproofreader.com/v6.18.1/admin-panel/release-portal.md).

# Release portal

The WProofreader release portal is a website for WProofreader on-premise customers. In the portal, you can see the status, the expiry date and the key of your on-premise license. You can also see all available on-premise releases and read the release notes for each release. You can download the installer for your operating system and architecture, or open the WProofreader Docker image on DockerHub. The portal is part of your WebSpellChecker account.

The portal is for organizations that have a WProofreader on-premise license. Access is by invitation only. WebSpellChecker sends each invitation to one email address. When this user gets access, the account owner or an administrator can add more users from the organization as team members. All team members can use the portal.

### Get access to the portal

To get access, you must have an invitation email from WebSpellChecker. The email contains an activation link. The link is for one email address only and has an expiry date. If the link expires, ask WebSpellChecker support for a new invitation.

If you are signed in to a WebSpellChecker account, sign out first. Then open the activation link. 

If you have an account, the sign-in page opens and tells you that an account for this email already exists. Sign in with your account. The license is added to this account, and your current subscriptions do not change:

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2FplMeE3fnykXkyvmZbsEZ%2Fdoc-si-02.png?alt=media&amp;token=7aa52dbe-c452-40fc-822e-029be2f9710a" alt=""><figcaption></figcaption></figure>

If you do not have an account, the registration form opens. It shows your email address, and you cannot change it. Type your name and a password. Click **Sign up**. Then click the verification link in the email from WebSpellChecker.

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2FxVDS2tFBSQGck4U4VAiF%2Fdoc-si.png?alt=media&amp;token=696cec8d-81af-4b50-b2b2-0d9acc8f1694" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You can also sign in or sign up with Google or Microsoft. Use the account that has the same email address as the invitation. If the email address is different, the **Different email address** page opens, and the license is not added to your account.&#x20;
{% endhint %}

After you sign up or sign in, the **Confirm portal access** page opens. It shows the organization name, the product name and the licenses in the invitation. For each license, you see the last part of the license key and the license status. To change the organization name, click the edit icon. Type the new name and click the check icon.

{% hint style="info" %}
Only one account can hold the license. If the license is already active on another account, the **License already claimed** page opens. To get access, ask the owner of that account to add you as a team member.&#x20;
{% endhint %}

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2Fxcz5HlfzIIxeSiGQhkFb%2Fdoc-03-conf.png?alt=media&amp;token=bf5dcb18-580c-4687-9828-2896b84c2e53" alt=""><figcaption></figcaption></figure>

Read the Terms of Service and the Privacy Policy. Select the check box to accept them. Click **Confirm access**. The **License** page opens.

If you do not want access, click **Cancel**. The home page of your account opens, and the license is not added to your account.

{% hint style="warning" %}
When you decline the invitation, you cannot use the activation link again. To get access later, ask WebSpellChecker support for a new invitation.
{% endhint %}

### See your license

To see your license, click **License** in the navigation menu. The **License** page shows the license status, the license key and the due date.

The license key is hidden. Click the eye icon to show or hide the key. Click the copy icon to copy the key. The due date is the expiry date of the license. If the license has no expiry date, the page shows "No expiration date".

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2F5epA0jKM6R53s1e6KOYi%2Fdoc-04-lic-pg.png?alt=media&amp;token=131d65f2-92c4-42ed-9fda-21fd5870a62a" alt=""><figcaption></figcaption></figure>

#### License status

| Status            | Meaning                                                                                                                        | Downloads                           |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------- |
| Active            | The license is active.                                                                                                         | Available.                          |
| Not activated     | The license is not activated yet. When you install a build, the license becomes active.                                        | Available.                          |
| Expired           | The license is expired. You can sign in to the portal, but you cannot download installers. Contact sales to renew the license. | Not available.                      |
| Attempts exceeded | The license has used all its activation attempts. Contact WebSpellChecker Support.                                             | Available.                          |
| Not found         | The portal cannot find the license. Contact sales.                                                                             | Not available.                      |
| Unavailable       | The portal cannot get the license status at this time. Reload the page after some minutes.                                     | Available, but a download can fail. |

### Find a release

To see the releases, click **Releases** in the navigation menu. The **Release portal** page opens. The **Available releases** table shows the version and the publication date of each release. The newest release has the **Latest** label. The table shows 10 releases on each page. To open a release, click **View release**.

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2FxmfDeggk1r9c9XX9OTSp%2Fdoc-05-rel-tbl.png?alt=media&amp;token=c202da3e-1148-4cf1-8914-60d53d2fd011" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
If your license is expired, the page shows a warning. You can see the releases, but you cannot download installers until you renew the license.
{% endhint %}

### Download an installer

Open a release to see its version and publication date. To read the release notes, click **Open release notes**. In the **Installers** table, find the installer for your operating system and architecture. Click **Download** to get the installer file, or click **Open DockerHub** to get the Docker image. The release notes and DockerHub open in a new tab. To go back to the list of releases, click **Back to releases**.

<figure><img src="https://2257447898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiyQMCOvN8kKwZftNXZft%2Fuploads%2F4WeRqYjjJC0j9QhDnyfM%2Fdoc-06-rel-det.png?alt=media&amp;token=4b07b354-bd5c-460d-9f2d-94f6e7864f4f" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The **Download** and **Open DockerHub** buttons are not available if your license is expired or if the release is not available for your license.
{% endhint %}

### Possible problems and solutions

#### Messages on the sign-in page

| Message                                                                  | Cause                                     | Action                                                     |
| ------------------------------------------------------------------------ | ----------------------------------------- | ---------------------------------------------------------- |
| "This invitation link has expired and can no longer be used."            | The link is expired or not correct.       | Ask WebSpellChecker support for a new invitation.          |
| "This invitation is no longer valid and can no longer be used."          | The invitation was declined or cancelled. | Ask WebSpellChecker support for a new invitation.          |
| "This invitation has already been used. Please sign in."                 | You confirmed access before.              | Sign in to your account. You have access to the portal.    |
| "Every license on this invitation is already active on another account." | Another account uses the license.         | Ask the owner of that account to add you as a team member. |

#### The "Different email address" page opens

Cause: You are signed in with an account that has a different email address. The invitation is for a different email address.

Action:

1. Click **Sign out**.
2. Open the activation link again.
3. Sign in or sign up with the email address that received the invitation.

To stay in your current account, click **Continue to my account**. The portal license is not added to this account.

#### The release list or a release does not open

Cause: The portal cannot get the data at this time.

Action:

1. Click **Retry**.
2. If the problem continues, try again after some minutes.
3. If the problem continues after that, contact WebSpellChecker Support.