> For the complete documentation index, see [llms.txt](https://docs.wproofreader.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wproofreader.com/v6.12.0/faq/general.md).

# General

- [Compliance](https://docs.wproofreader.com/v6.12.0/faq/general/compliance.md)
- [Evaluations](https://docs.wproofreader.com/v6.12.0/faq/general/evaluations.md)
- [Licensing](https://docs.wproofreader.com/v6.12.0/faq/general/licensing.md)
- [How is the cloud service usage calculated?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/how-is-the-cloud-service-usage-calculated.md)
- [How is the on-premise product licensed?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/how-is-the-on-premise-product-licensed.md)
- [What are the Terms of Service?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/what-are-the-terms-of-service.md)
- [What are the terms of use for the on-premise product version?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/what-are-the-terms-of-use-for-the-on-premise-product-version.md)
- [What will happen if I end up exceeding the usage limit of my subscription plan?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/what-will-happen-if-i-end-up-exceeding-the-usage-limit-of-my-subscription-plan.md)
- [Can we obtain a separate service ID for our development environment?](https://docs.wproofreader.com/v6.12.0/faq/general/licensing/can-we-obtain-a-separate-service-id-for-our-development-environment.md)
- [Support agreement](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement.md)
- [How can I renew my support agreement?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/how-can-i-renew-my-support-agreement.md)
- [What are the minimum hardware requirements?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/what-are-the-minimum-hardware-requirements.md)
- [What benefits do I get on the support agreement renewal?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/what-benefits-do-i-get-on-the-support-agreement-renewal.md)
- [What happens when the included support agreement ends?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/what-happens-when-the-included-support-agreement-ends.md)
- [When does the support agreement start?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/when-does-the-support-agreement-start.md)
- [How can I get the most recent version of the application?](https://docs.wproofreader.com/v6.12.0/faq/general/support-agreement/how-can-i-get-the-most-recent-version-of-the-application.md)
- [Support](https://docs.wproofreader.com/v6.12.0/faq/general/support.md)
- [Can I request a feature?](https://docs.wproofreader.com/v6.12.0/faq/general/support/can-i-request-a-feature.md)
- [What is guided installation service?](https://docs.wproofreader.com/v6.12.0/faq/general/support/what-is-guided-installation-service.md)
- [Does support offer installation services?](https://docs.wproofreader.com/v6.12.0/faq/general/support/does-support-offer-installation-services.md)
- [Do I have access to support?](https://docs.wproofreader.com/v6.12.0/faq/general/support/do-i-have-access-to-support.md)
- [Do you offer custom development services?](https://docs.wproofreader.com/v6.12.0/faq/general/support/do-you-offer-custom-development-services.md)
- [How do I contact support?](https://docs.wproofreader.com/v6.12.0/faq/general/support/how-do-i-contact-support.md)
- [How soon can I expect a response to my support request?](https://docs.wproofreader.com/v6.12.0/faq/general/support/how-soon-can-i-expect-a-response-to-my-support-request.md)
- [What are support's business hours?](https://docs.wproofreader.com/v6.12.0/faq/general/support/what-are-supports-business-hours.md)
- [How can we make sure we get notified every time there is a new version released?](https://docs.wproofreader.com/v6.12.0/faq/general/support/how-can-we-make-sure-we-get-notified-every-time-there-is-a-new-version-released.md)
- [Do you have a “what’s new” or release documentation to understand what a new version introduces?](https://docs.wproofreader.com/v6.12.0/faq/general/support/do-you-have-a-whats-new-or-release-documentation-to-understand-what-a-new-version-introduces.md)
- [When you find a security issue, how is it patched? Do we need to upgrade to benefit from the fix?](https://docs.wproofreader.com/v6.12.0/faq/general/support/when-you-find-a-security-issue-how-is-it-patched-do-we-need-to-upgrade-to-benefit-from-the-fix.md)
- [How to check the version?](https://docs.wproofreader.com/v6.12.0/faq/general/support/how-to-check-the-version.md)