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⌘Ctrlk
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  • Getting started
  • Overview
  • What's new in 6.11.0?
    • Supported browsers
    • Supported integrations
    • Initialization
    • JavaScript frameworks
    • Rich text editors
    • HTML editable elements
    • Legacy SCAYT
    • Drupal
    • WordPress
    • How-tos
    • User manual
    • Keyboard navigation
    • Spell and grammar check
    • Style check
    • Text autocomplete
    • Style guide builder
    • Spelling autocorrect
    • Supported languages
    • Specialized dictionaries
    • Custom dictionary
    • AI writing assistant (AIWA)
    • Accessibility
    • Analytics
    • Overview
    • HTTP response status codes
    • Check API
    • Spelling autocorrect API
    • Text autocomplete API
    • Custom dictionary API
    • User custom dictionary API
    • Detect language API
    • Auxiliary API commands
    • Legacy API commands
    • Style guide API
    • Installation requirements
    • Installation
    • Licensing
    • Configuration
    • Cloud service usage limits
    • Cloud vs self-hosted
    • Admin panel overview
    • Signing in
    • Subscription and usage
    • Billing
    • Team management
    • Account settings
    • Account security
    • Credentials
    • Third-party software and licenses
    • Credits and acknowledgments
    • Technical
    • General
      • Compliance
      • Evaluations
      • Licensing
      • Support agreement
      • Support
        • Can I request a feature?
        • What is guided installation service?
        • Does support offer installation services?
        • Do I have access to support?
        • Do you offer custom development services?
        • How do I contact support?
        • How soon can I expect a response to my support request?
        • What are support's business hours?
        • How can we make sure we get notified every time there is a new version released?
        • Do you have a “what’s new” or release documentation to understand what a new version introduces?
        • When you find a security issue, how is it patched? Do we need to upgrade to benefit from the fix?
        • How to check the version?
    • Pricing and discounts
    • Ordering
    • Payments and refunds
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  1. FAQ
  2. General

Support

Can I request a feature?What is guided installation service?Does support offer installation services?Do I have access to support?Do you offer custom development services?How do I contact support?How soon can I expect a response to my support request?What are support's business hours?How can we make sure we get notified every time there is a new version released?Do you have a “what’s new” or release documentation to understand what a new version introduces?When you find a security issue, how is it patched? Do we need to upgrade to benefit from the fix?How to check the version?
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Last updated 24 days ago

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