> For the complete documentation index, see [llms.txt](https://docs.wproofreader.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wproofreader.com/v6.10.0.0/troubleshooting.md).

# Troubleshooting

- [Client-side](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side.md)
- [How to access the browser console errors and failed requests in the network tab?](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/how-to-access-the-browser-console-errors-and-failed-requests-in-the-network-tab.md)
- [Overview of HTTP response status codes](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/overview-of-http-response-status-codes.md)
- [CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/cors-policy-no-access-control-allow-origin-header-is-present-on-the-requested-resource.md)
- [Error in console: The product 'scayt2\_wsc\_dialog' is not available or enabled for your subscription](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/error-in-console-the-product-scayt2_wsc_dialog-is-not-available-or-enabled-for-your-subscription.md)
- [Spell Checker "WSC" dialog plugin for CKEditor 4 stopped working: incessant loading spinner](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/spell-checker-wsc-dialog-plugin-for-ckeditor-4-stopped-working-incessant-loading-spinner.md)
- [WProofreader or SCAYT icons are broken on the product interface](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/wproofreader-or-scayt-icons-are-broken-on-the-product-interface.md)
- [Often issues while configuring Cloud services](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/often-issues-while-configuring-cloud-services.md)
- [Plugin for CKEditor 5: 'WEBSPELLCHECKER' is not defined](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/plugin-for-ckeditor-5-webspellchecker-is-not-defined.md)
- [WProofreader autocorrect not working in CKEditor 5 v.35](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/client-side/wproofreader-autocorrect-not-working-in-ckeditor-5-v.35.md)
- [Server-side/backend](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend.md)
- ['Exception: Java heap space' record in the Logs files](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/exception-java-heap-space-record-in-the-logs-files.md)
- [How-to troubleshoot the service issues](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/how-to-troubleshoot-the-service-issues.md)
- [Common errors while configuring on-premise WebSpellChecker version](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/common-errors-while-configuring-on-premise-webspellchecker-version.md)
- [CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/cors-policy-no-access-control-allow-origin-header-is-present-on-the-requested-resource.md)
- [IIS web server option is grayed out during the installation](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/iis-web-server-option-is-grayed-out-during-the-installation.md)
- [Cannot parse ini file "...\AppServer\AppServerX.xml". Reason: XmlDomParser. Invalid token \[..\]](https://docs.wproofreader.com/v6.10.0.0/troubleshooting/server-side-backend/cannot-parse-ini-file-...-appserver-appserverx.xml-.-reason-xmldomparser.-invalid-token-...md)


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